At WebDevFlux, we understand that managing your finances requires trust.
This means we take your personal information seriously and handle it with
care. This privacy policy explains how we collect, use, and protect your
data when you use our budget categorization platform.
We operate in Vietnam and follow applicable Vietnamese data protection
regulations, including Decree 13/2023/ND-CP on Personal Data Protection.
But beyond legal compliance, we believe you deserve to know exactly what
happens with your information.
Questions about this policy? Reach out to us at:
info@webdevflux.com
247 Nguyễn Văn Lượng, Phường 10, Quận Gò Vấp, Hồ Chí Minh, Vietnam
+84 29 9387 9268
What Information We Collect
Running a budget categorization service means we need certain information
to make things work. Here's what we collect and why it matters.
Account Information
Your name, email address, phone number, and password. We need this
to create your account and let you log in securely.
Financial Data
Transaction details, budget categories you create, and spending
patterns. This is the core of what makes our service useful to you.
Usage Information
How you interact with our platform, which features you use most,
and where you run into issues. This helps us improve the
experience.
Device Data
IP address, browser type, operating system, and device identifiers.
Standard technical stuff that helps us keep things secure.
How We Use Your Information
We're not interested in selling your data or using it for anything sketchy.
Here's what we actually do with the information you provide.
- Provide and maintain our budget categorization
service, including transaction analysis and spending insights
- Send you important updates about your account,
security alerts, and service changes
- Improve our platform based on how people use it and
where they struggle
- Respond to your support requests and help you solve
problems
- Detect and prevent fraud, security breaches, and
other potential issues
- Comply with Vietnamese legal requirements and
financial regulations
We don't use your financial data for advertising purposes. Your spending
habits are your business, not marketing material.
Data Storage and Security
Your financial information lives on secure servers in Vietnam. We use
industry-standard encryption both when data moves between your device and
our servers, and when it sits in our databases.
Our Security Measures
We encrypt all financial data using AES-256 encryption. Access to your
information is restricted to essential personnel only, and we maintain
detailed logs of who accesses what. Our systems undergo regular
security audits, and we promptly patch any vulnerabilities we discover.
That said, no system is completely bulletproof. If we experience a data
breach that affects your information, we'll notify you within 72 hours as
required by Vietnamese law. We'll also report it to the relevant
authorities and take immediate steps to secure the breach.
Your Rights Under Vietnamese Law
Access Your Data
You can request a copy of all personal information we hold about
you. We'll provide this in a readable format within 30 days of your
request.
Correct Inaccuracies
Found something wrong? Let us know and we'll fix it. Most account
information can be updated directly in your settings.
Delete Your Account
You can request full deletion of your account and associated data.
We'll process this within 15 days, though we may retain certain
information for legal compliance.
Restrict Processing
You can ask us to limit how we use your data in certain situations,
such as when disputing accuracy or questioning the lawfulness of
processing.
Data Portability
Request your data in a machine-readable format that you can
transfer to another service. We'll export your budget categories,
transactions, and account data.
Withdraw Consent
If we're processing your data based on consent, you can withdraw
that consent at any time. This won't affect the lawfulness of
processing before withdrawal.
Data Retention
We don't keep your information forever. Here's how long we hold different
types of data:
|
Data Type
|
Retention Period
|
|
Account Information
|
Duration of account plus 3 years
|
|
Transaction Data
|
5 years from transaction date
|
|
Usage Logs
|
2 years from collection
|
|
Support Communications
|
3 years from last interaction
|
|
Marketing Preferences
|
Until you withdraw consent
|
These periods align with Vietnamese financial record-keeping requirements
and allow us to handle disputes or legal matters that might arise.
Sharing Your Information
We're pretty protective of your data. We don't sell it to third parties,
and we only share it in specific situations.
- Service providers who help us operate the platform,
like cloud hosting and payment processing. These partners are bound by
strict confidentiality agreements.
- Vietnamese government authorities when legally
required, such as responding to valid court orders or tax investigations.
- Professional advisors like lawyers and accountants
when we need legal or financial advice.
- A potential buyer if we sell our business, though
we'd notify you first and ensure they honor this privacy policy.
We don't transfer your data outside Vietnam without your explicit consent.
If we did need to do this in the future, we'd ensure appropriate safeguards
are in place.
Cookies and Tracking
Like most websites, we use cookies. These are small files stored on your
device that help our platform function properly.
Essential cookies keep you logged in and remember your settings. Analytics
cookies help us understand which features people use and where they get
stuck. We don't use advertising cookies or track you across other websites.
You can disable cookies in your browser settings, but this might break
certain features of our service. The budget categorization tools should
still work, but you'll need to log in more frequently.
Children's Privacy
Our service isn't designed for anyone under 18. We don't knowingly collect
information from minors. If you're a parent and believe your child has
created an account, contact us immediately and we'll delete it.
Changes to This Policy
We update this policy occasionally as our service evolves or regulations
change. When we make significant changes, we'll email you at least 30 days
before they take effect.
The "Effective Date" at the top shows when the current version came into
force. We also maintain an archive of previous versions if you want to see
what changed.
